Document processing and categorization
Extract the context from and document and execute actions in real time from the understanding of it
Why automation should be consider in the strategy?
RPA or Robot process automation is one of the most useful techniques that today enable companies to be autonomous and overcome the boundaries of time zone, language, and parallel requests.
Every company has a lot of repetitive tasks and activities that take a huge amount of time from the people, reducing the opportunity to focus on things that really matter. With RPA a company could optimize at least the 20% of the daily operation, and in some cases could be more than 60% of the optimization. It means the opportunity to reduce costs, focus people, be open 7*24, and standardized the quality of any response and interaction.
RPA also is a good alternative for business because collects data and using artificial intelligence could learn from it to be smarter and improve the decisions making and expanding the automatization scope for the business.
Some of the business applications for RPA are:
Customer support and case management
Respond and solve Users needs and issues in real time
Quotation generation
Attend proposal and quotation process in autonomous way, drive negotiation to speed up the sales
Invoicing and payment validation
Generate bills in real time and validate the payment. Process new sales in real time
Document generation and management
Create documents based on process data and execution to support Users in real time
Customer interaction management
Interact with Users in real time to improve the Customer experience
Algorithms Developing
Algorithms are the new tool that companies have to empower business operation, is about transforming processes into interactive experiences with the users, autonomous decisions and actions to take the operation to the next level.
Business Analytics
Data is the new petroleum, is a business resource that almost all the companies have, the real question is what are doing your company to convert data in a valuable resource for the company, empower the operation using data and take the business to the next level of intelligence, the autonomous operation.
Artificial Intelligence
Artificial intelligence is not a technology talk for the business, is a strategy and sustainable value creation for the business. With artificial intelligence companies can create an autonomous operation, automatizing decisions, and actions to create a more efficient and autonomous Customer and User experience.
Digital Transformation
Digital transformation is about to transform the business operation and mindset in a Customer-centric operation by using data and creating revenue from digital activities and solutions. Digital transformation is not only about technology but enables the business to achieve more in a sustainable way using disruptive technologies like artificial intelligence.